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Sulley's community posts

Keyboard key combination issues

Sulley, User (Posts: 2)

Aug 02, 2018 12:11:37 pm EDT

Support level: Free or trial
Hello Conrad,

No, I do not have such utilities installed.

The only thing I could think about is T**mViewer. I tried to exit T**mViewer and stop T**mViewer service, but this didn't help to solve the problem.
Also I should mention, that on another PC I have T**mViewer installed as well, but RU software works fine there. So, I believe, T**mViewer is not the reason of the issue.
Looks like something specific to this computer. But I can't imagine where to look at...
Edited:Sulley - Aug 02, 2018 12:18:26 pm EDT

Keyboard key combination issues

Sulley, User (Posts: 2)

Aug 01, 2018 1:20:43 pm EDT

Support level: Free or trial
Hello,

Were you able to investigate this issue and find a reason of the problem?

I have the same issue.
Enter, Shift and Ctrl keys do not work in remote session.

Windows 7 x64 with all the latest updates on both computers (host and client).
The latest version of RU - 6.8.0.1.
No antivirus software installed.

Any ideas?
Please advise.
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