vincent gabriele's community posts

It does - it's my PC and I am the admin

That makes sense - will use that in the future.
What about the installs not working?
They run but do nothing - folders are not even created.

No not now
I had to run the agent.exe downloaded as the install would not work.
I suspect the mouse stopped working as on the client side all was well.
What would casue that?

When I open either the computer manage screen or the device manager screen you can no longer access anything.
I tried closing the connection and opening it again and we have the same thing.
No matter what I click on has no effect as if the computer was frozen.
When I call the client to close the screen all works fine.

Also tried to run the msi installs to no avail.
Don't get an error - nothing gets installed.
Had to install it manually from zip file for the viewer and let the client just fownload the exe file and launch it