Douglas Kuo's community posts


Prevent users from uninstall RU client and more

Douglas Kuo, User (Posts: 4)
Jun 24, 2021 11:30:49 pm EDT
Support level: Free or trial
Hi all,

Is there any way to prevent users (admin included) from uninstall RU client?  

Is there any way to prevent users (admin included) from stopping RU client service?

unable to create IP white list

Douglas Kuo, User (Posts: 4)
Jul 02, 2018 8:22:55 am EDT
Support level: Free or trial
Hi,

We are still evaluating RU.   I am using direct connection.   One PC to another PC within same office building but different IP network.

create custom remote utilities msi

Douglas Kuo, User (Posts: 4)
Jun 30, 2018 8:35:24 am EDT
Support level: Free or trial
Is it possible to create a custom remote utilities msi after configure settings (password, connection...etc) on Host client so I can do remote install from viewer?

Appreciate the help!

unable to create IP white list

Douglas Kuo, User (Posts: 4)
Jun 30, 2018 8:33:28 am EDT
Support level: Free or trial
I tried to allow a block of IPs to allow connection from on Client but viewer (IP within range) won't connect.  

I tried the other way using black list. Same result no connection.

The only possible way to connect is to leave no IP on black \ white list.

How do fix this problem?

Thanks!