From the viewer, internet ID connections are attempting to connect or update via id.remoteutilities.com:5655. I have a hosted server with relay and host on non-standard port but they are consistent from host to relay to viewer. I have updated my viewer internet ID connection to point to the hosted server and updated the network(hosts).
Event Log
28-03-2018__14:13:47__617 Connection #795146. Connection to "TOSAD176914". Mode: <Authorization>. Connecting...
28-03-2018__14:13:47__617 Connection #795146. Direct connection to TOSAD176914 (TOSAD176914.mydomain.local:5655).
28-03-2018__14:13:47__619 CheckID Connection. Connecting...: "id.remoteutilities.com:5655".
28-03-2018__14:13:47__745 CheckID Connection. Connected...: "id.remoteutilities.com:5655".
28-03-2018__14:13:47__823 CheckID Connection. Request MsgTransportThread.Send. Host: "id.remoteutilities.com:5655".
28-03-2018__14:13:49__023 CheckID Connection. After process message. Host "id.remoteutilities.com:5655". MsgCode: 10
28-03-2018__14:13:49__223 CheckID Connection. Exit: "id.remoteutilities.com:5655".
28-03-2018__14:13:57__618 Connection #795146 Error. Name: "TOSAD176914", host: "TOSAD176914.mydomain.local:5655". Exception class: "EIdConnectTimeout". Message: "Connect timed out.".
28-03-2018__14:13:57__618 Connection #795146. Connection to "TOSAD176914" failed. Mode: <Authorization>.
28-03-2018__14:13:57__620 Context #795146 removed. Mode: <Authorization>.
