Shawn Risser's community posts

Shadowing RDP Sessions on Windows Server 2012 R2

Shawn Risser, User (Posts: 2)

Feb 16, 2018 11:35:14 am EST

When connecting to my Windows Server 2012 R2 via RemoteUtilities, I can connect fine, but only to the console. If I click the "Terminal Sessions" dropdown from the RemoteUtilities Viewer toolbar, it shows all the active user sessions, but when I click on one, nothing happens (screen does not change to their session).

Do you have any ideas?

I have all permissions enabled in RU Server config for my NT user.

Thanks for your help

Keyboard Not Captured

Shawn Risser, User (Posts: 2)

Feb 16, 2018 8:47:45 am EST

Support level: Free or trial

I realize this is an old thread...
Has anyone else encountered the above issue and figured out a way to resolve it? (that the computer being connected to, has intermittent loss of keyboard functionality)

Sometimes when supporting my co-worker, by connecting to her computer via Remote Utilities, all of a sudden she will not be able to type. (if I disconnect the Remote Utilities session, then keyboard access returns as normal for her) I think I this occurred on the latest Remote Utilities version: 6.8.0.1.

Thanks in advance for your help.