John's community posts

Pauline,

Thank you.
My ISP was blocking the email. It didn't even let it through to the spam folder.

Thanks again,
John

Pauline,
Just to let you know that I sent the email to support about twelve hours ago.
I trused you received it and the problem is being investigated.

Regards,
John

I've just upgraded Remote Utilities Free  v6 to v7 and have not received the licence key email.

I tried twice and did check the spam mail box. I waited ten minutes between attempts just in case the email was slow.

What should I do?

Regards,
John

Thanks for the answer. It's what I expected.

Regards.

Hi,
I'm new to Remote Utilities (6.8.0.1) and need some advice.

BACKGROUND:
1. Host cpu is Win7 Pro with Host installed as "Manual Start".
2. Viewer cpu is Win7 x64 Pro.
3. The reasons for this setup is that (a) Remote access will only be required once every two or three months and (b) The remote support must be unattended.

THE QUESTION:
How can I configure the system so that after the Host is re-booted it will re-connect to the Viewer?

TIA for your suggestions and help.

Regards,
John