I am carrying out some testing with your remote support software and generally find it to be a great product.
I have downloaded the latest version from your website (v6.8).
I have found that a number of AV products (e.g. Avast and AVG) identify the exe filefor the host agent as a generic virus. I am sure this is a false-positive but is still something I would like to avoid if possible.
Is this something that you are aware of and is it something that is likely to be addresses in the near future ?
I am considering using your software to provide remote support for clients - (I understand your licence allows it to be used for commercial puposes free of charge up to 10 clients).
I suspect this will cause alarm bells with clients if their virus software reports the file to be a virus.