agomes's community posts

Simple update error "Exception: Error sending data: (12002)...(ENetHTT

agomes, User (Posts: 14)

Nov 22, 2023 8:41:02 am EST

Sorry Pauline for not answering before, and many thanks for your help.

This is a remote machine, I don´t have access to install neither run anything. I was hoping you had already seen this error and know what to do.

7.1.7.0 is running, is there a way to update using the terminal only? If I transfer the new MSI and run, will it keep all settings?

Thanks again!

Simple update error "Exception: Error sending data: (12002)...(ENetHTT

agomes, User (Posts: 14)

Nov 08, 2023 9:04:13 am EST

Support level: Free or trial

Dear,

when doing a Simple Update to 7.2.2.0 fr om 7.1.7.0, a single machine is reporting on the log: "Exception: Error sending data: (12002) O tempo limite da operação foi atingido. (ENetHTTPClientException)" what would translate to "Operation time lim it exceeded".

7.1.7.0 is currently working fine in the machine (with the limitations of having a 7.2.2.0 Host).

I couldn't find any good info about this erro.

Does anybody have seen this?

Thank you!

Re-use MSI Configurator configurations

agomes, User (Posts: 14)

May 25, 2022 1:48:49 pm EDT

Support level: Free or trial

Thank you!

Re-use MSI Configurator configurations

agomes, User (Posts: 14)

May 24, 2022 4:08:34 pm EDT

Support level: Free or trial

Dear, is there a way to re-use the configurations done at MSI Configurator for a new Viewer version?

I changed a bunch of items using the configurator, including creating accounts, and I would like to re-use this for the actual Viewer version.

As this is a MSI package, maybe could I just re-use some files from the old MSI with a new Viewer?

Thank you!

Error #53 Unable to connect a network drive.network path was notfound

agomes, User (Posts: 14)

Oct 03, 2020 6:56:46 pm EDT

Support level: Free or trial

Thank you! And sorry for the delay.

In this scenario, how could I access the admin share? How should I provide the user and domain on the Remote Install dialog?

Thanks again!

Error #53 Unable to connect a network drive.network path was notfound

agomes, User (Posts: 14)

Sep 08, 2020 5:38:15 pm EDT

Support level: Free or trial

(sorry, I've hit something before time :-(

When using Remote install communicating with a machine running the Agent, using Internet ID over a internet connection, I am getting the above error, no matter what user/password.

Is it possible to use Remote install in such situation? If so, do I need to add something to the username and/or to the Domain?

Thanks again!