Have 2 PCs at one site where the Internet-ID stopped working and will not reconnect (trying from multiple WAN connections in different states). I can connect directly through the IP address after I open some ports on the RV042 router (device shows offline after I logoff but can reconnect). Using Bitdefender managed AV and it is currently disabled for testing. I can also connect via local IP address on LAN through a VPN.
Host 220.127.116.11 Viewer 18.104.22.168 - not sure what versions the other users tried from other locations.
I have also rebooted the machine, router, and got new internet-id.