Some Guy's community posts
Cursor
Support level: Free or trial
I've set the remote cursor to never display but I can clearly still see it trailing my host cursor. I have 2 identical HP proliant servers and 1 works fine the other always displays the remote cursor. The weird thing is if I open notepad on the server I cannot see the remote cursor when I move the mouse INSIDE that window. If I go to the file menu in notepad I see the cursor, if I move it back in the text area I cant see it, also the cursor changes from a small white one to a larger black cursor.
Cursor
Support level: Free or trial
I have this installed on 3 devices and every devices cursor acts differently. WHY???
One device there is no cursor, my main cursor is there but nothing inside the remote PC. This works great. No lag and no changing cursor.
Every other PC I see my main cursor then another one inside the remote PC. It super laggy and the cursor changes based off what your hovering over.
ALL SETTINGS INSIDE EACH REMOTE PC IS EXACTLY THE SAME. All remote PCs are on the same version and this has been happening for as long as ive used this program
How to I remove the remote cursor and make each remote PC act the same?
One device there is no cursor, my main cursor is there but nothing inside the remote PC. This works great. No lag and no changing cursor.
Every other PC I see my main cursor then another one inside the remote PC. It super laggy and the cursor changes based off what your hovering over.
ALL SETTINGS INSIDE EACH REMOTE PC IS EXACTLY THE SAME. All remote PCs are on the same version and this has been happening for as long as ive used this program
How to I remove the remote cursor and make each remote PC act the same?
Internet-ID stopped working
Support level: Free or trial
Is this some joke? Do you not want people testing your software to actually purchase it? That was no help at all. I will switch to another provider
Edited:Some Guy - Apr 08, 2017 1:52:32 pm EDT
Internet-ID stopped working
Support level: Free or trial
Have 2 PCs at one site where the Internet-ID stopped working and will not reconnect (trying from multiple WAN connections in different states). I can connect directly through the IP address after I open some ports on the RV042 router (device shows offline after I logoff but can reconnect). Using Bitdefender managed AV and it is currently disabled for testing. I can also connect via local IP address on LAN through a VPN.
Host 6.6.0.2
Viewer 6.6.0.3 - not sure what versions the other users tried from other locations.
I have also rebooted the machine, router, and got new internet-id.
06.04.2017---20:04:57:361 96 Internet-ID ErrorCode <> 0 Error code: 1
06.04.2017---20:05:27:804 96 Internet-ID: Connection established ID: xxx; Port: 5655; Try count: 1
Host 6.6.0.2
Viewer 6.6.0.3 - not sure what versions the other users tried from other locations.
I have also rebooted the machine, router, and got new internet-id.
06.04.2017---20:04:57:361 96 Internet-ID ErrorCode <> 0 Error code: 1
06.04.2017---20:05:27:804 96 Internet-ID: Connection established ID: xxx; Port: 5655; Try count: 1