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Internet-ID stopped working

Some Guy, User (Posts: 2)

Apr 08, 2017 1:52:05 pm EDT

Is this some joke? Do you not want people testing your software to actually purchase it? That was no help at all. I will switch to another provider

Edited:Some Guy - Apr 08, 2017 1:52:32 pm EDT

Internet-ID stopped working

Some Guy, User (Posts: 2)

Apr 06, 2017 11:08:32 pm EDT

Support level: Basic

Have 2 PCs at one site where the Internet-ID stopped working and will not reconnect (trying from multiple WAN connections in different states). I can connect directly through the IP address after I open some ports on the RV042 router (device shows offline after I logoff but can reconnect). Using Bitdefender managed AV and it is currently disabled for testing. I can also connect via local IP address on LAN through a VPN.

Host 6.6.0.2
Viewer 6.6.0.3 - not sure what versions the other users tried from other locations.

I have also rebooted the machine, router, and got new internet-id.

06.04.2017---20:04:57:361 96 Internet-ID ErrorCode <> 0 Error code: 1
06.04.2017---20:05:27:804 96 Internet-ID: Connection established ID: xxx; Port: 5655; Try count: 1