Conrad Sallian wrote:
Hello,
I would recommend that you try installing Remote Utilities monitor driver and see if the issue persists. In version 6.9.x.x the driver installation is disabled by default (the corresponding checkbox in the installation wizard is unchecked). But you can install the driver after the Host has been installed - just open the Host settings, navigate to "Driver" and click install near the "Monitor driver" option:
Hi Conrad,
Any idea why I cannot see the Install / Uninstall buttons in the Viewer? I suspect it is related to 4k display etc that my laptop has as the nav menu items also don't look 100% right (a bit squished). Both the viewer and the host are running the latest 'GA' release of 6.9.4.0.
NOTE that the active logged in user to the machine where the host is running only has "user" permissions as it is required (not local admin).