Oscar Valderrama's community posts


Clipboard not syncing

Oscar Valderrama, User (Posts: 7)
Jan 17, 2017 5:06:19 am EST
Support level: Free or trial
Hi Conrad,

It's clear now.

It seems only to be happening on one Windows 7 computer. I installed the program on 4 computers more and copying plan text works fine even with host on Windows 10.

Thanks
Oscar

allow RUT to access the interface of Kaspersky Endpoint Security 10

Oscar Valderrama, User (Posts: 7)
Jan 16, 2017 12:11:31 pm EST
Support level: Free or trial
Hi Conrad,

Thank you, it worked!

You have to reinstall the host after modifiying kaspersky settings, and actívate "Capture alpha-blending windows"

Great

Oscar

Clipboard not syncing

Oscar Valderrama, User (Posts: 7)
Jan 16, 2017 11:15:59 am EST
Support level: Free or trial
Hello Conrad,

On one of the computers (Windows 7) I cannot copy anything, on another computer (Windows 7) and a Windows XP I can only copy plain text (not screenshots or files).

Many thanks

Oscar

allow RUT to access the interface of Kaspersky Endpoint Security 10

Oscar Valderrama, User (Posts: 7)
Jan 16, 2017 10:48:03 am EST
Support level: Free or trial
Hello,

I'm trying out the solution and I can't manage to get access Kaspersky's interface while I'm connected remotely to a host.

I included the following routes as trusted applications and check the option "Authorize interaction with application GUI", to see if that solved the problema but it didn't.
- %ProgramFiles%\Remote Utilities - Host\rutserv.exe
- %ProgramFiles%\Remote Utilities - Host\rfusclient.exe
- C:\Program Files\Remote Utilities - Host\rutserv.exe
- C:\Program Files\Remote Utilities - Host\rfusclient.exe
- C:\Program Files (x86)\Remote Utilities - Host\rutserv.exe
- C:\Program Files\Remote Utilities - Host\rfusclient.exe

We had the same problema with UltraVNC and we solved it this way.

Am I doing anything wrong? Should I include or modify any routes?

Thanks.

Clipboard not syncing

Oscar Valderrama, User (Posts: 7)
Jan 16, 2017 10:23:25 am EST
Support level: Free or trial
Hello Conrad,

I'm trying your solution with a viewer installed on Windows 10 latest release and host on Windows 7, and the clipboard doesn't work.

I've tried normally as it's supposed to sync automatically and I've also tried using the button "Get remote clipboard". None of them Works for me.

It works from viewer to host.

I checked the option "Do not synchronize clipboard" is uncheched.

Thanks
Oscar

Searching the Address Book?

Oscar Valderrama, User (Posts: 7)
Jan 13, 2017 8:11:14 am EST
Support level: Free or trial
Thanks for the quick answer!

I'll wait for the next versión.

Kind regards

Searching the Address Book?

Oscar Valderrama, User (Posts: 7)
Jan 13, 2017 4:48:01 am EST
Support level: Free or trial
Hello,

I'm trying out the solution, and for us due to the number of computers we manage this feature is very important.

Could you tell me if it's already implemented? I cannot see how to do it.

Thanks