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Unable to install due to DLL file missing?

Paul Van Natten, User (Posts: 4)

Dec 30, 2016 10:54:36 am EST

Conrad wrote:

Hello Paul,

Here is a video:
 
Hope that helps.

Thanks for the video, and that is exactly what happens when I use the "Uninstall" feature of the program, but when I use the "Install" option, I choose "Not Listed", and then it pops up saying "Couldn't Identify Problem".





Also, I tried installing the Host program but still having this issue. =/
Edited:Paul Van Natten - Dec 30, 2016 10:56:36 am EST

Unable to install due to DLL file missing?

Paul Van Natten, User (Posts: 4)

Dec 21, 2016 8:48:38 am EST

Thanks for this info. Only issue is that when I select "Not Listed" the troubleshooter just ends, and I can not enter "{112E8D96-20F6-41CB-A1F2-C0E3A9ADD3BE}" anywhere.

Unable to install due to DLL file missing?

Paul Van Natten, User (Posts: 4)

Dec 20, 2016 3:58:59 pm EST

Thank you for the response. I tried running this program, but it did not list "Remote Utilities" under programs I was trying to install. Should I run the installer then try that troubleshooter?

Unable to install due to DLL file missing?

Paul Van Natten, User (Posts: 4)

Dec 20, 2016 2:15:32 pm EST

System: Windows 7 Professional 64 bit with Intel i5 and 8 GB or RAM

I am trying to install Viewer 6.5 for the 1st time, and this error constantly pops up, but with a different file name missing each time.

1st Example:

2nd Example:


Anyone know how to fix this? Or what causes this?
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