- the viewer runs on Windows-7 - the client ('host') runs on Windows-10 - I can properly make a connection from the viewer to the host, altough the screen on viewer remains black - when I move the cursor on the 'viewer' PC, I see the cursor also moving on the 'host' PC - so the connectivity is fine, only the display does not get through
Maybe irrelevant, but the 'host' PC is a Full-HD monitor, whereas the 'viewer' PC is a more conservative monitor. I tried already to lower the resolution of the 'host' PC monitor to the same resolution that the 'viewer' PC has, but this doesn't help.
Both PC's are entirely up-to-date with regards to graphics drivers etc.
We run BitDefender antivirus, and I have added the executable "rutserv.exe" on the host to the list of excluded processes in BitDefender : no change.
I have other 'host' PCs, running Windows-7, and they all are correctly accessible and visible from the 'viewer' PC.