Chris Web's community posts

Viewer no longer working/connecting

Chris Web, User (Posts: 8)

Sep 29, 2016 6:47:38 pm EDT

Support level: Free or trial
no

Viewer no longer working/connecting

Chris Web, User (Posts: 8)

Sep 29, 2016 9:48:29 am EDT

Support level: Free or trial
Config file sent...
the update was
Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3193494)

Viewer no longer working/connecting

Chris Web, User (Posts: 8)

Sep 28, 2016 4:34:51 pm EDT

Support level: Free or trial
I reset the PC and it worked.  Then I installed a few programs and the latest windows update and it stopped working again!

Viewer no longer working/connecting

Chris Web, User (Posts: 8)

Sep 21, 2016 3:26:56 pm EDT

Support level: Free or trial
they are connected.  As I mentioned above, I can connect to them using other computers.

Viewer no longer working/connecting

Chris Web, User (Posts: 8)

Sep 21, 2016 12:18:13 pm EDT

Support level: Free or trial
It looks like Viewer is connecting but not showing the Authorization password screen, and then times out.

Viewer no longer working/connecting

Chris Web, User (Posts: 8)

Sep 21, 2016 9:41:23 am EDT

Support level: Free or trial
The hosts are Windows 2012 Servers.  The viewer works on other computers, just not mine, including my laptop on the latest windows 10.  

I believe something on my computer is either preventing the connection or interfering with it.

Viewer no longer working/connecting

Chris Web, User (Posts: 8)

Sep 20, 2016 10:12:52 am EDT

Support level: Free or trial
That still didn't work.  Will send the config file.

Viewer no longer working/connecting

Chris Web, User (Posts: 8)

Sep 19, 2016 9:43:58 pm EDT

Support level: Free or trial
I'm on a windows 10 64bit with Anniversary update.  I used to have no problems connecting but now Viewer can't connect to any of my connections.  It works fine on my laptop and in a virtual machine on the desktop, but something in the OS or app is messing it up.  I uninstalled and tried the Beta, but no such luck.  I also uninstalled the antivirus and also disabled the firewall but that didn't work either.  Any ideas?

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