David Brams's community posts

Printing issue on viewer

David Brams, User (Posts: 6)

Jul 15, 2016 1:26:56 pm EDT

Support level: Free or trial

Both settings are 6.3.0.6 - viewer and host.

Printing issue on viewer

David Brams, User (Posts: 6)

Jul 15, 2016 7:00:21 am EDT

Support level: Free or trial

Remote printing is checked enabled. Again, I am able to print anything in my files, or off the internet. It is only a file that is stored on the host computer that is the problem.

Printing issue on viewer

David Brams, User (Posts: 6)

Jul 15, 2016 6:31:40 am EDT

Support level: Free or trial

Please reply ... this is a serious problem for me.

Printing issue on viewer

David Brams, User (Posts: 6)

Jul 14, 2016 9:07:33 am EDT

Support level: Free or trial

Ran as administrator. Same problem. Can print pages that i open on my computer - but if I open a file on the host computer, when I go to print, it just says "processing", but never goes to the window that shows the page to print.

Printing issue on viewer

David Brams, User (Posts: 6)

Jul 13, 2016 6:55:28 pm EDT

Support level: Free or trial

Not sure how to open viewer as administrator.

Printing issue on viewer

David Brams, User (Posts: 6)

Jul 13, 2016 3:22:19 pm EDT

Support level: Free or trial

When I go to print as a Viewer, the screen says processing, but the new window with the page to print never shows up. The Remote Utilities Printer is installed. This only happens when I am opening up a document that is on the host computer - the printing works when I open up a document on the viewer computer.