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Licensing and various questions

Jasper Williams, User (Posts: 2)

Jan 27, 2016 3:28:40 am EST

Hello Conrad,

Thanks for your reply. I might need to temporarily uninstall the RU on the host remotely. Can I do that without the remote user knowing? I need a stealth uninstallation. I have set UAC to "never notify me" option on the host pc.

Regards,

Jasper
Edited:Jasper Williams - Jan 27, 2016 3:29:29 am EST

Licensing and various questions

Jasper Williams, User (Posts: 2)

Jan 20, 2016 10:55:57 am EST

Hello,

1)I have configured a single .exe file to create a new ID and password. Then I executed this file on the remote host, and I was prompted to send the ID to the specified email address. I clicked yes.

Q: Does this prompt come up only once and the user won't see any other prompts regarding email, right?


2) I was emailed the internet ID and the code which I copied onto RU client and was able to make a session. Although when I entered file transfer mode, I couldn't access C:\users\user-name\documents. I had an error when I tried to navigate to this path.

Q: Why can I not access the documents folder?

3) I'll be using RU for one host and one client. I have activated the free license on the client, but 30 days trial notification is still on. Do I need to buy a license for one host and client?


Thanks

Jasper