Steven Coleman's community posts
Server Address Book missing
Steven Coleman, User (Posts: 21)
Dec 10, 2018 9:20:58 am EST
Support level: Starter
I am having the same issue with RUS 2.7.3.0. I am running Windows 7 64 with all the latest patches. I uninstalled all anti-virus programs. The RUS server_log does not show any issues. It just shows the server starting and listening. I can get it to work sometimes by restarting the service but it keep happening.
I also noticed the the address book appears to work again initially after rebooting the computer. However once the remote connections start reporting as idle the address book goes blank again. I really want to purchase this product but I can't without a working address book sync feature.
I used process monitor to confirm the data.xml and address books are being read by the Internetldservice on start up with no access issues. See image below. The file is on the E: drive because I also tried changing the default install location to see if there was a drive access issue.
I also noticed the the address book appears to work again initially after rebooting the computer. However once the remote connections start reporting as idle the address book goes blank again. I really want to purchase this product but I can't without a working address book sync feature.
I used process monitor to confirm the data.xml and address books are being read by the Internetldservice on start up with no access issues. See image below. The file is on the E: drive because I also tried changing the default install location to see if there was a drive access issue.
Edited:Steven Coleman - Dec 10, 2018 12:26:11 pm EST
