Couldn't find that folder on the laptop (but did find it on desktop where it works). So I even manually created it, still not working.
On a whim, I selected "Run As Admin" and it worked! Closed it and tried again without specifying "running as admin", and it worked again. Strange, since I thought one of benefits of Agent was that it didn't need admin privileges?
Just downloaded Android version of Viewer. Pretty neat! But when I connect to my desktop (which has 2 monitors), it displays both screens. I can zoom in on 1 screen, but it is difficult to keep it focused on just that screen. On the Windows Viewer, I can select Full Screen or just 1 screen at a time. Is there a similar feature on Android? I can't find any such setting.