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Can't connect to any hosts
Unable to connect to any of my hosts that have worked fine until today.

Arturo Alvarado, User (Posts: 3)

Aug 13, 2015 11:55:03 am EDT


I'm sorry, but we are planning to restore access no earlier than Thursday or even Friday. The users need to understand that it's not just a mere accidental downtime. We need to cover as many users who still have not upgraded as possible.

Any chance of restoring access today?  Please!!! I really need it. Is there an alternate way?

Thank you.

Can't connect to any hosts
Unable to connect to any of my hosts that have worked fine until today.

Arturo Alvarado, User (Posts: 3)

Aug 11, 2015 12:52:05 pm EDT

That is exactly my problem.  

I guess I missed the part that said it would no longer work.  

I usually do the "if it works don't fix it".

Can you please set the access back up today so I can update the hosts???

Thanks,

Can't connect to any hosts
Unable to connect to any of my hosts that have worked fine until today.

Arturo Alvarado, User (Posts: 3)

Aug 11, 2015 11:41:36 am EDT

Since this morning I'm unable to connect to any of my hosts, which are in different networks, so I assume the issue is centralized in the server that allows the connection by Internet ID connection.

If that is the case, when do you expect to have it back up and running?

I was able to connect to all the hosts yesterday without issue.

Currently when I try to connect it displays "Logging on..." for about 15-20 seconds, then it goes back to Idle or Offline.

Thanks,