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New (false positive??) detection of Trojan

Marv Downey, User (Posts: 7)

Sep 29, 2017 1:55:23 am EDT

Windows Defender finding Trojan:Win32/Tilken.B!cl in C:\Program Files (x86)\Remote Utilities - Host\rfusclient.exe (see image).  Server and viewer versions 6.8.0.1, Windows 10 1703, Windows Defender Threat definition version 1.253.79.0 created 7:33:13 PM 9/28/17

RU reliability

Marv Downey, User (Posts: 7)

Sep 01, 2017 1:35:26 am EDT

I've been using Remote Utilities to provide support to about 125 PCs across dozens of clients for almost 3 years - so I use it often.  It has seemed over the past few months to have become far less reliable than in times past - frequent disconnects, several recent instances where after installation of the Host and despite the fact that it is set to start automatically, it does not - forcing a call to the client to manually run the Start Host app.  And the "Update outdated hosts" selection in the viewer seems to be hit or miss - sometimes it works, sometimes not, sometimes if I run it three or four consecutive times for a given host it will finally work.  These irritations have been pretty consistent throughout the last few versions (just updated to 6.8.0.1 tonight).  What's the prognosis?  I know this sounds like just a general rant rather than specific problems to solve, but I'm not imaging it and I really want to keep liking and using your software.

Norton preventing Host install

Marv Downey, User (Posts: 7)

May 17, 2016 9:40:52 pm EDT

Norton 360 version 22.6.0.142 is preventing installation of the RU Host - detecting as "trojan.gamaredon activity".

Malwarebytes Anti-Malware 2.2.0.1024 flagging Remote Utilities as a PUP

Marv Downey, User (Posts: 7)

Mar 14, 2016 3:16:28 pm EDT

Title says it all, new behavior (past week or so).

RU 5.7

Marv Downey, User (Posts: 7)

Nov 24, 2014 2:35:17 pm EST

Any news on timing for the 6.0 beta and/or release?

RU 5.7

Marv Downey, User (Posts: 7)

Oct 22, 2014 9:28:32 pm EDT

Thanks!  Is there a way I can be notified when the beta is available?

RU 5.7

Marv Downey, User (Posts: 7)

Oct 22, 2014 7:06:01 pm EDT

Whatever happened to the 5.7 upgrade that I remember reading was to be released "about May (2014)"?