Marv Downey's community posts

I would also urge you to move this feature up in the priority list - it's been discussed since as far back as at least 2015 and is now showing up in many competing products - very important for those of us billing for support time and working outside of an expensive comprehensive support platform.

Windows Defender finding Trojan:Win32/Tilken.B!cl in C:\Program Files (x86)\Remote Utilities - Host\rfusclient.exe (see image).  Server and viewer versions 6.8.0.1, Windows 10 1703, Windows Defender Threat definition version 1.253.79.0 created 7:33:13 PM 9/28/17

I've been using Remote Utilities to provide support to about 125 PCs across dozens of clients for almost 3 years - so I use it often.  It has seemed over the past few months to have become far less reliable than in times past - frequent disconnects, several recent instances where after installation of the Host and despite the fact that it is set to start automatically, it does not - forcing a call to the client to manually run the Start Host app.  And the "Update outdated hosts" selection in the viewer seems to be hit or miss - sometimes it works, sometimes not, sometimes if I run it three or four consecutive times for a given host it will finally work.  These irritations have been pretty consistent throughout the last few versions (just updated to 6.8.0.1 tonight).  What's the prognosis?  I know this sounds like just a general rant rather than specific problems to solve, but I'm not imaging it and I really want to keep liking and using your software.

Norton 360 version 22.6.0.142 is preventing installation of the RU Host - detecting as "trojan.gamaredon activity".

Title says it all, new behavior (past week or so).

Any news on timing for the 6.0 beta and/or release?

Thanks!  Is there a way I can be notified when the beta is available?

Whatever happened to the 5.7 upgrade that I remember reading was to be released "about May (2014)"?