paolo sioli's community posts
error when running viewer
paolo sioli,
User (Posts: 1)
Jul 18, 2014 11:24:31 am EDT
Support level: Free or trial
hello
I just dloaded the last version
Installed on one desktop-a, set as host
then, i tried to connect fr om another desktop-b, all it worked
so, on desktop-a I installed also the viewer.
For about 2 days worked fine.
Today, when trying to connect from desktop-b to desktop-a (wh ere i installed host and viewer both), i can login, i can see the desktop, but mouse and keyboard inputs does not work!
already tried to uninstall and reinstall, nothing
when i run the viewer, it always crashes!
here the error shown
Nome evento problema: APPCRASH
Nome applicazione: rutserv.exe
Versione applicazione: 5.6.0.6
Timestamp applicazione: 52fab0c9
Nome modulo con errori: KERNELBASE.dll
Versione modulo con errori: 6.1.7600.16385
Timestamp modulo con errori: 4a5bdbdf
Codice eccezione: 0eedfade
Offset eccezione: 0000b727
Versione SO: 6.1.7600.2.0.0.256.1
ID impostazioni locali: 1040
Informazioni aggiuntive 1: 4d03
Ulteriori informazioni 2: 4d0374dd19246e8a1d3ff705632a4111
Ulteriori informazioni 3: ba64
Ulteriori informazioni 4: ba64954b298df24d86a15cc218371064
other pop up error
exception ethread in module rutserv.exe at 000D20CC
thread error: handle non valido (6)
any suggest?
I just dloaded the last version
Installed on one desktop-a, set as host
then, i tried to connect fr om another desktop-b, all it worked
so, on desktop-a I installed also the viewer.
For about 2 days worked fine.
Today, when trying to connect from desktop-b to desktop-a (wh ere i installed host and viewer both), i can login, i can see the desktop, but mouse and keyboard inputs does not work!
already tried to uninstall and reinstall, nothing
when i run the viewer, it always crashes!
here the error shown
Nome evento problema: APPCRASH
Nome applicazione: rutserv.exe
Versione applicazione: 5.6.0.6
Timestamp applicazione: 52fab0c9
Nome modulo con errori: KERNELBASE.dll
Versione modulo con errori: 6.1.7600.16385
Timestamp modulo con errori: 4a5bdbdf
Codice eccezione: 0eedfade
Offset eccezione: 0000b727
Versione SO: 6.1.7600.2.0.0.256.1
ID impostazioni locali: 1040
Informazioni aggiuntive 1: 4d03
Ulteriori informazioni 2: 4d0374dd19246e8a1d3ff705632a4111
Ulteriori informazioni 3: ba64
Ulteriori informazioni 4: ba64954b298df24d86a15cc218371064
other pop up error
exception ethread in module rutserv.exe at 000D20CC
thread error: handle non valido (6)
any suggest?
Edited:paolo sioli - Jul 18, 2014 11:35:05 am EDT