Roland Broberg's community posts


Identifying lost hosts holding free licenses

Roland Broberg, User (Posts: 2)
Oct 01, 2021 11:37:14 am EDT
Support level: Free or trial
Thank you Polina,
I have gone through the 6.10 Viewer All Connections, General address book and deleted a couple of duplicates and some no longer used connections.  I now have in the address book 3 on-line and 2 off line connections.  After closing and reopening the Viewer I opened License Key Storage and it still says the License Count Total is 10.  

Is that possible licenses or the actual count?  If it is possible then how can I find the actual used license count?

I opened the current file Connections_4.xml and counted 5 Peer_id entries.  I must assume that I now have 5 used and 5 unused licenses.  

So, how can I verify how many licenses are used?

Tx
Roland

Identifying lost hosts holding free licenses

Roland Broberg, User (Posts: 2)
Sep 30, 2021 5:36:48 pm EDT
Support level: Free or trial
My free-license of Remote Utilities says I have used all 10, however I cannot identify several of them to delete them.  The SCAN for RU Hosts does not seem to do anything.  Will RU support be able to tell me the IDs.  Once identified how do I clear them from the RU license?
Tx
Roland