Community

Agent logo config

Keith Milton, User (Posts: 6)

Mar 20, 2014 2:54:25 pm EDT

Anton Kalugin wrote:
Hello, Keith.



We are planning to release version 5.7 this spring,  most likely in May.

Great news, a fantastic piece of software getting better and better.

Thanks very much :D
Keith

Agent Window Config Options

Keith Milton, User (Posts: 6)

Mar 20, 2014 12:29:24 pm EDT

Hi Anton,

That's great to hear, thanks very much.

Very much looking forward to the next release.

Agent logo config

Keith Milton, User (Posts: 6)

Mar 20, 2014 12:27:51 pm EDT

Anton Kalugin wrote:
Hello Keith,



Thank you for your feedback.



We are going to fix this problem in the next release.

Hi Anton,

thanks for the reply.  That's great to hear, any idea when the next release may be available?

Cheers
Keith

Agent Window Config Options

Keith Milton, User (Posts: 6)

Mar 18, 2014 1:21:34 pm EDT

Hi,

I'd like to request the ability to increase the size of the image that can be used for a logo in the agent config window so that you can use the whole space for an image.  

If this is not possible the at least make the image use the entire top half of the window rather than having the white space either side like it is at the moment.

Also, it would be nice if we were able to change the font of the text to be displayed below the logo image if it will not be possible to enlarge the logo image area to cover the whole window.

Thanks
Edited:Keith Milton - Mar 18, 2014 1:21:58 pm EDT

Agent logo config

Keith Milton, User (Posts: 6)

Mar 16, 2014 7:02:30 am EDT

Thanks for the reply Conrad but that still does not do what I'm looking for.

I have checked the 'do not stretch logo' box but this is still only giving me a small area of the window for the logo.  What I would like is to have the entire window, including the text area when that the field is left blank, and the areas to the left and right of the part where the logo sits to be usable for putting a graphic onto.

No matter what size image I try it only ever lets have around half the height of the window for the logo image and it seems to scale the width down in proportion to the height.

Also, it would be nice if this cannot be achieved to be able to change the font used for the text field, is it possible the use html to format the text field?

Here is a picture of what result I'm getting with a test image at the size of 1000 x 1000 px.



Cheers
Edited:Keith Milton - Mar 16, 2014 7:08:06 am EDT

Agent logo config

Keith Milton, User (Posts: 6)

Mar 15, 2014 3:10:36 pm EDT

Hi all,

I am trying to build an agent and would like to fill the agent window with a full logo but it seems to be limited.

I have tried various sizes and when measuring the window I'm being told it is 420 x 200 px but image I use seems to be scaled down to 184 x 102 px.  Is it at all possible to override this and use an image the will fill the entire window?

Thanks in advance
Keith
This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.