Greg Allen's community posts

remote computers show as locked

Greg Allen, User (Posts: 7)

Aug 19, 2012 5:38:23 pm EDT

When I mean load I mean't by the computers icon wouldn't change from offline to showing their desktop. I knew about the icon changing colors, but does their background change or flicker or anything like that ?

remote computers show as locked

Greg Allen, User (Posts: 7)

Aug 19, 2012 4:09:51 pm EDT

Support level: Free or trial

Well I clicked ping and nothing happens. I finally had to connect w view only for it to load. Also if I connect to them with control or only viewing. Can they tell when I do ?

remote computers show as locked

Greg Allen, User (Posts: 7)

Aug 19, 2012 3:18:46 pm EDT

Support level: Free or trial

ok, thank you !

remote computers show as locked

Greg Allen, User (Posts: 7)

Aug 19, 2012 12:17:32 pm EDT

Support level: Free or trial

When I first open Viewer my remote computers appear to be locked until I try to view or control them and the lock symbol goes away. Is this normal or do I need to make some adjustments in the settings ?

Help connecting to dsl modem

Greg Allen, User (Posts: 7)

Aug 16, 2012 5:22:48 pm EDT

Support level: Free or trial

ok thank you for your help

Help connecting to dsl modem

Greg Allen, User (Posts: 7)

Aug 16, 2012 5:10:10 pm EDT

Support level: Free or trial

Connect to the modem itself without having to go through the remote PC.

Help connecting to dsl modem

Greg Allen, User (Posts: 7)

Aug 16, 2012 4:40:58 pm EDT

Support level: Free or trial

Is it possible to connect to a modem if you have the IP ?