tomoya arai's community posts

I'm considering purchasing a Starter license (2 concurrent users, 20 controlled devices) and would like to confirm how it actually works in practice.

1) With 2 concurrent users, is it a single license key?

Is it correct that the same license key is registered on the Viewer on 2 different PCs (for 2 different people), and up to 2 of them can connect at the same time?

Or does purchasing 2 concurrent users issue 2 separate keys, each usable by only one person (i.e., someone using a different key couldn't connect simultaneously)?

2) Is "20 controlled devices" a total limit for the whole license?

Does "20 controlled devices" mean the total number of Hosts that can be registered/accessed across the entire license (shared between both concurrent users combined)?

Or is it 20 devices per concurrent user (so 40 total for 2 users)?

3) How many people can register the same key?

Is it correct that the "2 concurrent users" limit only restricts how many people can be connected at the same time, and there's no limit on how many Viewer installations (i.e., total number of people) can register that same key?

For example, could 10 different technicians each install the Viewer on their own PC and register the same key, as long as only 2 of them are actually connected at any given moment?

Thanks in advance for clarifying!