Jorge J. Jr.'s community posts


Connection timed out to id75.remoteutilities.com from Brazil

Support level: Free or trial
Hello,
Since June 27th, our Host has been unable to connect via Internet-ID. The host log shows the following continuous error: id75.remoteutilities.com; Port 773: Connect timed out.

We have tested from multiple completely different networks/ISPs here in Brazil and performed a curl test (curl -v telnet://id75.remoteutilities.com:773), and it always results in a timeout. Firewalls and antiviruses have been completely ruled out. It seems to be a routing or server-side issue specific to the id75 server for our region.

Host Version: 7.8.4.0
Windows 10
Could you please check if there is an outage or a block on your end? Thank you.