Andrzej Kalinowski's community posts


Stuck on "Connecting, please wait..." screen.

Support level: Free or trial
Hello,
If I go to the Properties of the Connection,
the connection method is "Internet-ID connection"
Authentication method is: "Auto".

I still cannot switch User, although I can now connect succesfully and operate on the Windows Lockscreen of the remote machine.

Stuck on "Connecting, please wait..." screen.

Support level: Free or trial
Hello,
Yes, it helped. Just after enabling this option I was able to connect succesfully.

The other Problem that I noticed is that the other User left the computeer with his username on the Lock screen. And I cannot switch User, there is no option, therefore I cannot login into my Windows account.
I guess he has to leave his PC without any user on the log screen next time.

Stuck on "Connecting, please wait..." screen.

Support level: Free or trial
Hello Community,
From a few days  I have Problem with connection the remote Computer, the process of connecting is stuck on a screen "Connectiong, please wait" with a digital world in the background.
The version of the Viewer and Host is the newest (7.7.3).
If I hover the mouse over the name of the connection in the main Program List then the quick preview is show and I can see the Lock Screen of the Remote computer.

The remote computer is used by two users (me in evenings and my colleague during the day)
Today I connected with the computer not knowing that my colleague still works an the conenction was succesful and without waiting, and I saw his screen. But later when he logged off I wanted to connect with the remote computer and login to windows but again I got this screen with  the digital world.

Please help