Mark Tribby's community posts

I started this inquiry on "why Android works when on WIFI but not Cellular Data" and answered the replies; final reply from you was to email my logs and I never received a response as to what the logs told you. Simply put, my remote windows pc can connect to the host server version 7.7.3.0 using my home lan and internet. My android will not connect when on cellular data when previously it would when at a distant location than the host. Now the android phone only connects to that host when the phone is in the same building and using only WIFI of the router that connects the host. If I am in the same building and I turn off the wifi on my android and turn on the cellular data the host will not connect to my android. Previously my android would connect via cellular data but not anymore. Is this a version 7.7.1.0m12.7.3x64 on my Android problem? Have you reviewed my logs I sent you? Thanks! Mark Tribby

I replied on the 19th but it may have been routed wherever. I can connect to the same remote Host from other PC's using the same saved Internet ID number. I can connect to the same remote Host using my Android if it is connected to the Wifi of the same LAN but it will not connect if I am using the Android's cellular service and not the wifi connection. These are all using the same Internet ID and remote utilities viewer. It appears from the logs listed above that a different ID server is used when connecting by Wifi versus Cellular Data. Is that RU ID server, the Cellular provider (Comcast), or on my router of the host? Have you found that some wireless providers block RU? Or have you found that some routers will block an incoming Viewer if going through Wifi versus Cellular data?
Thank you, Mark Tribby

Yes, I can access the remote host using the internet ID from any PC anywhere and also on my android if it is connect to the WiFi when in the same building using the internet ID of the host but not if android is using Cellular data and using the internet ID for connecting to host.

Viewer 7.7.1.0m12.7.3 x 64 host 7.6.2.0
My Android will connect to the host when on WIFI connection to the same network as the host but not when connecting by Cellular Data. My access to server works fine when in another building using a PC over the internet. Firewall on host has port in and out 5655 allowed. Uninstalling and reinstalling the android viewer did not help. Any help is appreciated. The logs on my Android show connected to ID server: id75.remoteutilities.com then Connection to "host" failed (when on cellular data) but when connecting to host in same building/LAN via wifi the log reads connected to ID server:108.170.31.210 then connection to "host" established. That string of numbers is not my internet id. so it appears a different ID server is used for wifi versus cellular data connections?