Geoff Holmes's community posts

Pauline - GREAT support, many, many thanks to you and Conrad.

I don't know why - and APOLOGIES... I did believe I had downloaded the latest version(!!) as I would look to do that before requesting help.

Anyway, I have now successfully installed the latest version of Remote Viewer- once again, MUCH APPRECIATED : )

Best Regards.

Geoff H.

Hi Conrad.  One other question, re this Post I have made.....

I notice that, on the "Discussions" page, under "Author: Geoff Holmes" it says "AntiVirus Issues".  What puts this tag on, deciding it is an AV issue?   I did not flag it as such (well, not intentionally!!) on my original submission??

Best Regards.

Geoff H.

Hi Conrad - many thanks for a speedy, helpful response..... much appreciated.

Although the message during install suggests "Part of..." I think it is merely referring to the App as a whole, since the messages discuss "App Properties".

I have attached the 2 messages.

Given the Microsoft reference you refer to states: "Note: if you disable this feature it will not be possible to enable it again, to reactivate it you will need to perform a new installation of the 22H2 version of Windows 11" then I feel I should NOT remove the feature - as it is a bit of an exercise, to reinstall the feature as it requires a Reinstall of Windows 11 (which seems a poor design, by MS, in my mind!!)

What I do not understand yet is whether this issue is commonplace across Remote Utilities Users - or am I one of a rare example... any ideas?

Once again, many thanks for your Help & Support

Best Regards.

Geoff H.

Had been using Remote Utilities Viewer, quite happily, on Windows 10.

However, having now downloaded on a Windows 11 Laptop I cannot install it - I get the message “The System Administrator has set policies to prevent this installation” - and "Smart App Control Has Blocked Part of This App".

Apparently, the most accepted solution to this issue is for the Application Software to set a licence up for installation.

I get the impression that many W11 Users have got round this (or perhaps not even seen it??!!)

Ideas/thoughts?


Best Regards.

Geoff H.