Terry Crawford's community posts

I also received the following from Norton:

Status of request Id c15e7cc9-14fd-4315-a2f0-53fbfa9244e9 has been updated to closed with the following details: Detection was removed.

Conrad Sallian wrote:

Hi Terry,

Thank you for the screenshots. We've sent a FP report. We encourage you to send it as well. Norton has a very simple and user-friendly process of submitting an FP:

Submit FP to Norton

I have successfully submitted the request.  Here is the Norton tracking id:
c15e7cc9-14fd-4315-a2f0-53fbfa9244e9

Conrad Sallian wrote:

Terry Crawford wrote:

Norton is also blocking 7.6.1.0 and 7.6.2.0.  Really need to get this fixed.

Hello Terry,

Have you tried sending a false positive report to Norton so that they fix their mistake?

I keep getting errors trying to submit it.  I will keep trying, but here is what Norton 360 reports.

Conrad Sallian wrote:

Terry Crawford wrote:

Norton is also blocking 7.6.1.0 and 7.6.2.0.  Really need to get this fixed.

Hello Terry,

Have you tried sending a false positive report to Norton so that they fix their mistake?

Not yet.  What assurance can you provide that your latest builds are not infected?

Norton is also blocking 7.6.1.0 and 7.6.2.0.  Really need to get this fixed.