Jhon Vise's community posts

Remote Utilities Viewer (7.2.2.0)

I'm experiencing an issue where my connection will randomly close. I then have to completely exit the viewer application and relaunch it to connect again. Any assistance would be appreciated. Below are the logs contents after the crash:

12-09-2024__20:06:31__459 EdxGdipException
12-09-2024__20:06:31__459 Invalid operation in GDI+ (Code: 2).
12-09-2024__20:06:31__461 date/time          : 2024-09-12, 16:06:30, 989ms

operating system   : Windows 11 x64 build 27695
system language    : English
system up time     : 2 days 2 hours
program up time    : 1 hour 25 minutes
processors         : 16x AMD Ryzen 7 2700X Eight-Core Processor
physical memory    : 57659/65458 MB (free/total)
free disk space    : (C:) 346.37 GB
display mode       : 1920x1080, 32 bit
process id         : $3c40
allocated memory   : 225.55 MB
largest free block : 17.50 MB
executable         : rutview.exe
exec. date/time    : 2023-10-23 22:51
version            : 7.2.2.0
callstack crc      : $0076a986, $c0378d69, $c0378d69
exception number   : 1
exception class    : EdxGdipException
exception message  : Invalid operation in GDI+ (Code: 2).

main thread ($2fe4):
0076a986 +00 rutview.exe
7779c774 +34 ntdll.dll     KiUserCallbackDispatcher
7565403b +0b user32.dll    DispatchMessageW
766f5d27 +17 KERNEL32.DLL  BaseThreadInitThunk

cpu registers:
>> will be calculated soon

stack dump:
>> will be calculated soon