Mats Guldbrand's community posts


Stuck on "connecting to (connection name)...please wait"

Mats Guldbrand, User (Posts: 4)
Nov 16, 2023 2:21:00 am EST
Support level: Free or trial
Thanks, I will try. I’m on a trip now so reply may take a few days to reply.

Stuck on "connecting to (connection name)...please wait"

Mats Guldbrand, User (Posts: 4)
Nov 11, 2023 8:25:15 am EST
Support level: Free or trial
Yes I have and unfortunately also implemented the exceptions etc as described in the documentation so this seem like the cause. If this was caused by antivirus, router or firewall, would I see the the screen preview? When I hover over the connection it connects and show the screen but very only a small preview.
Also note that it works perfectly when I’m using the phone as viewer. Also the viewer works perfectly when connecting to two other hosts. Conclusion is that the problem is in the viewer connection to this specific host. I will try connecting via other networks and also delete/add the connection. I’ll revert soon.

Stuck on "connecting to (connection name)...please wait"

Mats Guldbrand, User (Posts: 4)
Nov 10, 2023 4:09:07 pm EST
Support level: Free or trial
Thanks Pauline for a super rapid answer! I tried this and all other suggestions in this,old, thread. Not working..

Stuck on "connecting to (connection name)...please wait"

Mats Guldbrand, User (Posts: 4)
Nov 10, 2023 7:33:54 am EST
Support level: Free or trial
Dear all, I upgraded host and all to 7.2.2.0 (latest version) and none of the above tips works. I still get the world map and waiting. I tried on the local network as well as via internet. The funny thing is that if I hover on the connection icon I  see the screen. I tried changing resolution up and down, window size, to economy mode, IPv6, etc etc without success. Help....