Martin's community posts


[Resolved] Service is uninstalled on update

Martin, User (Posts: 1)
May 26, 2023 8:25:21 am EDT
Support level: Free or trial
We want to update the Host software from version 7.0.0.1 to 7.1.7.0. We are using the MSI configurator to create an install file with a configuration.

When we run the installer to update the previous installed version, the Remote Utilities Host service is getting uninstalled. But if we first uninstall the old version and then run the installer, the service is installed and everything is working.

How can we update the Host software without uninstalling the old version?