Marco Francesconi's community posts


[Resolved] black screen when connecting to each remote host

Marco Francesconi, User (Posts: 1)
Apr 26, 2023 1:25:38 pm EDT
Support level: Free or trial
Hi there,
I'm facing an issue after several months since my last use of rut viewer for android.
The hosts I'm trying to reach are win10PRO or win11PRO.
I recall I didnt have any issue in the past for the same hosts, but today I get a black screen after the connection (that seems successful even reading the log events).
I tried updating the android app to the last version with no luck...
The version of my android remote utlilities app is: "7.1.7.0m12.4.1 x64"
Some ideas? I'm missing something?
thanks for your support
marco