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Mobile Connection Error Access violation at address 00408246 in module 'rutserv.exe'
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Dyno Matt,
User (Posts: 3)
Jun 23, 2014 3:12:39 am EDT
Support level: Free or trial
Hi all,
I'm using latest version of Remote Utilities and find out the following connection error when I try to connect from my Droid3 Motorola to one of my PC's (WIN 7 64 bit on a Lan with AD 2008).
The error traced from log is:
Password Incorrect (but it doesn't show the authentication window at all on my Android mobile!) and then:
Exception: Access violation at address 00408246 in module 'rutserv.exe'. Read of address C0330024 (EAccessViolation). Same error comes out on the App.
The strange stuff is:
- I can regularly reach this PC if I try to connect to it from another standalone PC windows 7 64bit based from outside that lan (using an ADSL).
- Using the Android Mobile Viewer I can easily connect to any other PC's NOT located in the same Lan of the troubled one...
So I can't realize why it doesn't work. The only difference I can see is that the PC I can't reach form Android i located inside a lan which has got Active Directory and a Domain.
Can you please help me finding a solution?.
Following part of the stack error.
Thanks in advance!
Dyno
---
Stack list
(00007246){rutserv.exe } [00408246]
(002FF05A){rutserv.exe } [0070005A] Unknown function at TMethodImplementationIntercept + $2949E6
(0000855D){rutserv.exe } [0040955D]
(000085AA){rutserv.exe } [004095AA]
(0000847E){rutserv.exe } [0040947E]
(000057C4){rutserv.exe } [004067C4]
(0000847E){rutserv.exe } [0040947E]
(004870FB){rutserv.exe } [008880FB] Unknown function at TMethodImplementationIntercept + $41CA87
(002ECBD2){rutserv.exe } [006EDBD2] Unknown function at TMethodImplementationIntercept + $28255E
(002ECBEC){rutserv.exe } [006EDBEC] Unknown function at TMethodImplementationIntercept + $282578
(002FF05A){rutserv.exe } [0070005A] Unknown function at TMethodImplementationIntercept + $2949E6
(004870FB){rutserv.exe } [008880FB] Unknown function at TMethodImplementationIntercept + $41CA87
.....
I'm using latest version of Remote Utilities and find out the following connection error when I try to connect from my Droid3 Motorola to one of my PC's (WIN 7 64 bit on a Lan with AD 2008).
The error traced from log is:
Password Incorrect (but it doesn't show the authentication window at all on my Android mobile!) and then:
Exception: Access violation at address 00408246 in module 'rutserv.exe'. Read of address C0330024 (EAccessViolation). Same error comes out on the App.
The strange stuff is:
- I can regularly reach this PC if I try to connect to it from another standalone PC windows 7 64bit based from outside that lan (using an ADSL).
- Using the Android Mobile Viewer I can easily connect to any other PC's NOT located in the same Lan of the troubled one...
So I can't realize why it doesn't work. The only difference I can see is that the PC I can't reach form Android i located inside a lan which has got Active Directory and a Domain.
Can you please help me finding a solution?.
Following part of the stack error.
Thanks in advance!
Dyno
---
Stack list
(00007246){rutserv.exe } [00408246]
(002FF05A){rutserv.exe } [0070005A] Unknown function at TMethodImplementationIntercept + $2949E6
(0000855D){rutserv.exe } [0040955D]
(000085AA){rutserv.exe } [004095AA]
(0000847E){rutserv.exe } [0040947E]
(000057C4){rutserv.exe } [004067C4]
(0000847E){rutserv.exe } [0040947E]
(004870FB){rutserv.exe } [008880FB] Unknown function at TMethodImplementationIntercept + $41CA87
(002ECBD2){rutserv.exe } [006EDBD2] Unknown function at TMethodImplementationIntercept + $28255E
(002ECBEC){rutserv.exe } [006EDBEC] Unknown function at TMethodImplementationIntercept + $282578
(002FF05A){rutserv.exe } [0070005A] Unknown function at TMethodImplementationIntercept + $2949E6
(004870FB){rutserv.exe } [008880FB] Unknown function at TMethodImplementationIntercept + $41CA87
.....
Anton Kalugin,
User (Posts: 209)
Jun 23, 2014 1:27:11 pm EDT
Support level: Free or trial
Hello,
Thank you for your message.
Could you please send us the log file of your Host? You can find it in %Your_Host_Folder%\Logs
Thank you for your message.
Could you please send us the log file of your Host? You can find it in %Your_Host_Folder%\Logs
Dyno Matt,
User (Posts: 3)
Jun 27, 2014 3:50:11 am EDT
Support level: Free or trial
Hello,
can you please give me an e-mail address through which I can send it to you?.
Thanks
can you please give me an e-mail address through which I can send it to you?.
Thanks
Dyno Matt,
User (Posts: 3)
Jun 27, 2014 4:09:10 am EDT
Support level: Free or trial
Hello,
Finally I sent it to you through a new Ticket opening.
Please let me know
Thanks
Finally I sent it to you through a new Ticket opening.
Please let me know
Thanks
Anton Kalugin,
User (Posts: 209)
Oct 27, 2014 9:58:30 am EDT
Support level: Free or trial
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