Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

Error when running the Host

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Arthur Sterling, User (Posts: 4)

Jul 18, 2014 11:00:42 am EDT

When I click the exe file to start the Host I get the following error message:

Exception EThread in module rutserv.exe at 000D20CC.
Thread Error: The Handle is invalid (6).

Please help.

hank you

Anton Kalugin, User (Posts: 210)

Jul 18, 2014 11:17:18 am EDT


You should use our automatically created shortcut to start the Host. You can find it in Start -> All programs -> Remote Utilities - Host -> Start Host.
Or you can create it by yourself. It should looks like
"%the_way_to_your_Host_folder%\rutserv.exe /start"

Arthur Sterling, User (Posts: 4)

Jul 18, 2014 12:42:25 pm EDT

I wanted to test the Viewer and the Host.

I ran the Viewer and a window appeared that let me customize the view.

When I ran the Host on my computer, there were no messages but nothing seemed to happen.

Is this the way the program operates?

Is the reason that nothing happened because I did not have my Viewer working?

If this  was a live run, and the remote user ran the Host would I then be looking at their computer?


Art Sterling

Anton Kalugin, User (Posts: 210)

Jul 18, 2014 12:49:05 pm EDT


Could you please read this tutorial:
Just follow it step by step. It will help you to understand how the system works and you'll achieve the connection.

Don't hesitate to ask me, if you have any questions.

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