Win 8.1 Professional Issue

Bobby Mills, User (Posts: 34)

Jun 23, 2014 4:02:02 pm EDT

Support level: Free or trial
Im currently running Viewer on a windows 7 Ultimate 64 bit and a Host running Windos 8.1 pro/ media center fresh Install. When I Lock input i have it set to display a webpage i created to be shown when I lock a users screen, but it turns the screen white on the Host side and Also white on my side so I cant work on the machine. Any known issue for this..? Thanks

Anton Kalugin, User (Posts: 209)

Jun 23, 2014 4:52:07 pm EDT

Support level: Free or trial
Hello Bobby,

Thank you for your message.

It's a bug with a win8 OS. We will fundamentally change Blank screen feature in the next release. And it will no longer be possible to set text or anything else on the blank screen. But it will save us from many issues with this feature.

Don't hesitate to ask me, if you have any questions.

Niklas Ostrowski, User (Posts: 1)

Feb 10, 2016 3:37:54 am EST

Support level: Free or trial
Using the latest version.
Blank screen is working, the screen kinda looses input from the computer and goes to self test mode.
But the options to have a text or html shown is still available in the client, but not working on the host. A bit like you described, but I can't find anything about this in the release notes. And it is confusing that the option is still there.

Conrad Sallian, Support (Posts: 2591)

Feb 10, 2016 7:31:34 am EST

Hi Niklas,

We will remove it in the upcoming update. Thanks.

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