Hello,
Thank you for your message.
100% my ignorant stupidity for believing he was a Microsoft Technician fixing a virus that locked up my laptop and I allowed acess.
This is a classic
technical support scam.
ou need to be aware of what happened and all the info I screenshotted. I found the Remote Utilities folder on my hard drive with a log report etc. I'm not using that device any longer. How much can I learn from you and the remote session about WHO HE IS AND WHAT INFO HE CRIMINALLY STOLE FROM MY DEVICE?
Our
Host log only details when the connection happened, what Internet-iD code was used and what
connection modes were used. Unfortunately, there is no more granular information such was what files where moved/copied etc.
As for who they were - our server log contains information about the originating IP address. When we are contacted by the police or any other authorized bodies we disclose this information to them according to our
privacy policy (see "Government and law enforcement agencies" ).
I have reported it to the authorities at local and federal levels. I realize now how stupid I was, but the damage is beyond explainable. Can somebody PLEASE contact me through email?
You can use this email address privacy@remoteutilities.com and also give it to the police. We will be happy to provide any assistance with the investigation.
Thanks!