Thank you for your message.
Could you please clarify if you mean copying/pasting using the clipboard (i.e. via ctrl+c/ctrl+v key combination) or the Drag and Drop feature
Please note, that right now the clipboard only allows you to transfer plain text
, as the rich content (files, images, etc.) of the clipboard is not synchronized between Viewer and Host yet. However, we already have this in our roadmap and perhaps it will be implemented in the next major version of Remote Utilities, which we hope to release by the end of the year. I'm sorry if this makes the program less useful for you.
In case if you mean the Drag and Drop feature, then please note that depending on the used connection type (Direct or Internet-ID connection), a slight delay might be needed for the Drag and Drop to work properly. Please try waiting for a couple more seconds (about 3 to 4 seconds depending on the connection type) before dropping the file and see if this helps to resolve the issue.
In addition, please consider using the File Transfer mode
, which can also work via drag and drop.
Hope that helps.