peter liao's community posts

Hi, yes I still can't connect to host through internet ID. Anything I can do to fix it?

Both viewer and host are at 7.1.0.0, issue came up this morning when I tried to access the host pc via viewer on my laptop but it couldnt establish a connection and the host shows offline, when I try to connect it shows initialising connection then failed to connect. I have turned off my firewall, reinstalled viewer a few times and restarted my laptop a few times too. I don't know what else to try and I already referred to the troubleshooting guide