Pedro's community posts


Error update to 7.0.2.0

Pedro, User (Posts: 3)
Jun 21, 2021 10:52:01 am EDT
Support level: Free or trial
Hi Conrad,

It has worked! Thank you very much, I already have Viewer 7.0.2.0

I keep the Microsoft utility in case I need it for another program ...

You can consider the problem solved, thank you, greetings.

Error update to 7.0.2.0

Pedro, User (Posts: 3)
Jun 20, 2021 2:24:10 pm EDT
Support level: Free or trial
Hi Conrad,

Thanks for your answer.

I can't uninstall Viewer because I get the same error from the image in my previous message: .msi file is missing

Also, do I lose my free license when Viewer is uninstalled?

Thanks greetings.

Error update to 7.0.2.0

Pedro, User (Posts: 3)
Jun 19, 2021 3:23:04 pm EDT
Support level: Free or trial
Hello:

I try to update Viewer 7.0.0.1 to latest version 7.0.2.0 and the update fails. It fails from "Help -> Check for updates" and also fails to download and run the latest version.

I attach images of the errors that I get.

Thanks for your attention, greetings.