Dax Liniere's community posts


Auto-ping option - state not indicated.

Dax Liniere, User (Posts: 17)
Mar 26, 2021 6:22:00 pm EDT
Support level: Free or trial
Thank you!

Auto-ping option - state not indicated.

Dax Liniere, User (Posts: 17)
Mar 24, 2021 5:51:55 pm EDT
Support level: Free or trial
Hi Polina and David!
Yes, I am referring to the context menu, not the settings window.

The Enable/Disable options should use a radio button style of indicating status in the context menu (or a tick would be good, too).

All the best,
Dax.

Auto-ping option - state not indicated.

Dax Liniere, User (Posts: 17)
Mar 20, 2021 11:21:46 am EDT
Support level: Free or trial
Hi Conrad,
I just spotted the auto-ping feature. Great idea. I presume it sends regular pings to update the green tick/red X status? (system online)

I selected the Enable option, but when I look again at the setting, there is no indication that the Enable option is selected.
Is this a GUI bug?

All the best,
Dax.

Screen resolution issue for multi-monitor setups

Dax Liniere, User (Posts: 17)
Mar 16, 2021 11:30:55 am EDT
Support level: Free or trial
Ahh, Conrad! You're a life-saver!
Thank you so much.

All the best,
Dax.

Screen resolution issue for multi-monitor setups

Dax Liniere, User (Posts: 17)
Mar 14, 2021 7:34:52 pm EDT
Support level: Free or trial
I realise the reason for this problem is probably because you've never had anyone report an under/over monitor configuration. To allow access to the bottom screen, a vertical scrollbar is displayed. This reduces the available display width and causes a horizontal scrollbar to be displayed.

Hope that helps.

All the best,
Dax.

Screen resolution issue for multi-monitor setups

Dax Liniere, User (Posts: 17)
Mar 14, 2021 7:00:58 pm EDT
Support level: Free or trial
Hey team,
I have a remote PC with two monitors, configured one above the other (2560x1440 monitor above, 1920x1080 monitor). When I view on my laptop (2560x1440), there is a horizontal scrollbar that makes navigation quite challenging for anything but minor tasks.
I have tried the 4 View Mode settings, but either of the Stretch settings displays both screens at once, resulting in everything being way too tiny to see and use.

It would be great if there was a way to scale, either by percentage or as an automatic fit-to-width. Another possible solution is to have an option only stream one screen at a time in a multi-monitor setup. I imagine there could be a hotkey or gesture to switch screens.

Would love to hear your thoughts on a solution for this.


Also, do I need to update the Host now that I've updated the Client to 7.0.0.1?

Thanks and all the best,
Dax.

Thank you for the UNTESTED beta!!!!!

Dax Liniere, User (Posts: 17)
Mar 14, 2021 6:51:22 pm EDT
Support level: Free or trial
Jeff, dude, clearly you had some problems, but can't you see that it's your anti-virus provider, not Remote Utilities?
Untested product? Come on, you gotta be joking.