Brad M's community posts

New Pro Alert

Brad M, User (Posts: 21)

Nov 09, 2023 6:28:43 pm EST

I have run into the same thing. Is is possible to tie the license to an account that is established and we have verified our identity to hide that message. You could charge a nominal fee to verify the account, and show the license wasn't charged to c/c fraud.

Bug with with Dual Screns and 1 screen is rorated 90 degree.

Brad M, User (Posts: 21)

Nov 02, 2023 12:24:35 pm EDT

Support level: Mini

That fixed it thanks.

Bug with with Dual Screns and 1 screen is rorated 90 degree.

Brad M, User (Posts: 21)

Nov 02, 2023 11:43:17 am EDT

Support level: Mini

Found a Bug. I have dual display on remote pc. Primate screen is horizontal and the second is vertical. When doing one display at a time, the horizontal shows correctly, but switching tot he 2nd display it's not rotated and is sideways and only half the screen is shown. I've attached the screen to show it. Running version 7.2.2.0 on both.

Simple Update broke clients services that were pushed out through AD

Brad M, User (Posts: 21)

Oct 24, 2023 1:29:05 pm EDT

Support level: Mini

I ran the simple update across 70 computers, everything went fine except for 1 client(15 computers) that I have setup to push Remote Utilities out through ad. They updated, but the service got uninstalled. Anyone else have the problem, anyone know of an easy fix?

Roll out 1 2fa for all host

Brad M, User (Posts: 21)

Oct 28, 2022 7:21:10 pm EDT

Support level: Mini

How can I update the existing ones easily. The only way i know how to do it is to download the msi and run it on each computer, and hope i don't have a problem and loose connection.

Roll out 1 2fa for all host

Brad M, User (Posts: 21)

Oct 28, 2022 6:03:28 pm EDT

Support level: Mini

1. I can' t update the original msi installer to a newer version. I have to keep the old one, and then update to a new version. Is there a way to update the original installer to keep the same 2fa key.
2. how do I update the shared 2fa key on old installs before I started using the msi installer.

Roll out 1 2fa for all host

Brad M, User (Posts: 21)

Oct 28, 2022 5:26:21 pm EDT

Support level: Mini

I want to consolidate my 2fa. how can I replace all the different 2fa on the different host, so there is only one code. I now how todo it for new hosts in the configuration, but it changes every time to update it.