Intro: I work in IT, in our company we use, [censored] , SplashTop, [censored] , Putty, Zoho, Remote U, Etc.
We have several free and paid version of the Remote U. viewer version 6.8 and 6.9. We accidentally upgraded the viewer to V,7, (Update pops up when initializing the viewer). Anyway our paid viewer V.6.8-6.9 upgraded to V.7, free for trial mode, and then the fun begins, after 30 days it stops working even with a (v.6.8-9) paid licence.
The fun part is that when I uninstall the V.7 to reinstall V.6, Remote Utilities does not work anymore. More fun came when I went inside registry to perform a complete program deletion, and later found out that Remote Utilities does not work even after reinstalling a downgraded paid version.
** Remote Utilities company** If you read this, Please fix this, stop losing money and customers, your customer service is inexistent.