Windows 7 Pro, ASUS Dual XEON motherboard, 64Gb of RAM.
Seen this in both v6.5.0.5 (had a viewer open), and now in version 6.5.0.8 (upgrading a client, after it was completed about 2 mins later), only seen twice
Error report - Remote Utilities Viewer
---
Class: EAccessViolation
Text: Access violation at address 00D7CD01 in module 'rutview.exe'. Read of address 000002D0.
Version: 65008 (0)
Id: {E74023C9-FDC7-41BF-847F-782A8F3322EC}
Date: 20-12-2016 08-45-59
---
Info:
date/time : 2016-12-20, 08:45:59, 21ms
computer name : BASESTATION-NEW
user name : Ashley <admin>
registered owner : user
operating system : Windows 7 x64 Service Pack 1 build 7601
system language : English
system up time : 13 days 6 hours
program up time : 3 minutes 14 seconds
processors : 16x Intel® Xeon® CPU E5-2680 0 @ 2.70GHz
physical memory : 46485/65485 MB (free/total)
free disk space : (C:) 104.70 GB
display mode : 1920x1080, 32 bit
process id : $3588
allocated memory : 107.92 MB
largest free block : 649.81 MB
executable : rutview.exe
exec. date/time : 2016-12-12 03:44
version : 6.5.0.8
callstack crc : $dff70ad8, $ecfece38, $ecfece38
exception number : 7
exception class : EAccessViolation
exception message : Access violation at address 00D7CD01 in module 'rutview.exe'. Read of address 000002D0.
main thread ($748):
00d7cd01 +0ad rutview.exe RemoteInstallForm 733 +12 TfmRemoteInstall.UpgradeThreadTerminateEvent
005401f7 +00f rutview.exe System.Classes TThread.CallOnTerminate
0053fd39 +125 rutview.exe System.Classes CheckSynchronize
006e5cf6 +76e rutview.exe Vcl.Forms TApplication.WndProc
0054397c +014 rutview.exe System.Classes StdWndProc
75897885 +00a USER32.dll DispatchMessageW
006e6617 +0f3 rutview.exe Vcl.Forms TApplication.ProcessMessage
006e665a +00a rutview.exe Vcl.Forms TApplication.HandleMessage
006e698d +0c9 rutview.exe Vcl.Forms TApplication.Run
00e447c0 +078 rutview.exe rutview 200 +16 initialization
75a33368 +010 kernel32.dll BaseThreadInitThunk
cpu registers:
eax = 00000000
ebx = 02daa8d0
ecx = 00000002
edx = 02ecc9fc
esi = 02ea1860
edi = 052a5170
eip = 00d7cd01
esp = 0018fce8
ebp = 0018fd08
stack dump:
0018fce8 18 fd 18 00 50 9f 40 00 - 08 fd 18 00 02 00 00 00 ....P.@.........
0018fcf8 60 18 ea 02 00 00 00 00 - 00 00 00 00 00 00 00 00 `...............
0018fd08 68 fd 18 00 fa 01 54 00 - 80 18 ea 02 3c fd 53 00 h.....T.....<.S.
0018fd18 24 fd 18 00 20 9d 40 00 - 68 fd 18 00 30 fd 18 00 $...
[email protected]...
0018fd28 c8 fd 53 00 68 fd 18 00 - 3c fd 18 00 20 fe 53 00 ..S.h...<... .S.
0018fd38 68 fd 18 00 70 fd 18 00 - 3f fe 53 00 68 fd 18 00 h...p...?.S.h...
0018fd48 70 51 2a 05 02 00 00 00 - 00 00 00 00 a5 73 8a 75 pQ*..........s.u
0018fd58 50 1a 8d 01 e0 ad e6 02 - e0 fe 61 09 02 00 00 01 P.........a.....
0018fd68 d0 fd 18 00 fb 5c 6e 00 - 7c fe 18 00 1a 5d 6e 00 .....\n.|....]n.
0018fd78 d0 fd 18 00 00 00 00 00 - e2 0f 29 00 00 00 00 00 ..........).....
0018fd88 00 00 00 00 00 b8 fd 7e - 78 fe 18 00 00 00 00 00 .......~x.......
0018fd98 ff ff ff ff 01 00 00 00 - 00 00 00 00 c8 92 e6 02 ................
0018fda8 b4 fd 18 00 d2 49 a5 00 - 78 fe 18 00 d0 fd 18 00 .....I..x.......
0018fdb8 51 74 8a 75 00 00 00 00 - 01 00 00 00 78 fe 18 00 Qt.u........x...
0018fdc8 d8 fd 18 00 80 20 e4 02 - e8 fd 18 00 7e 39 54 00 ..... ......~9T.
0018fdd8 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0018fde8 14 fe 18 00 fa 62 89 75 - 5c 1b dc 00 00 00 00 00 .....b.u\.......
0018fdf8 00 00 00 00 00 00 00 00 - e2 0f 29 00 cd ab ba dc ..........).....
0018fe08 00 00 00 00 00 00 00 00 - e2 0f 29 00 8c fe 18 00 ..........).....
0018fe18 3a 6d 89 75 e2 0f 29 00 - 5c 1b dc 00 00 00 00 00 :m.u..).\.......
disassembling:
[...]
00d7ccec mov eax, [eax]
00d7ccee mov edx, $d7cdec
00d7ccf3 call -$5721d4 ($80ab24) ; LangReader.TTextMessages.GetSMsg
00d7ccf8 mov edx, [ebp-$c]
00d7ccfb mov eax, [ebx+$3d0]
00d7cd01 > mov eax, [eax+$2d0]
00d7cd07 mov ecx, [eax]
00d7cd09 call dword ptr [ecx+$3c]
00d7cd0c 736 mov eax, [esi+$44]
00d7cd0f mov dl, 1
00d7cd11 call -$10fb7a ($c6d19c) ; ROMConnections.TROMConnection.LogOff
[...]
