Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

Remote Utilities Printer not working with QB on version 6.10.5

Eric Pallozzi, User (Posts: 3)

Mar 11, 2019 8:42:49 pm EDT

Support level: Free or trial
I am using Windows 7 on the latest version 6.10.5

I have about 5 clients I remote access and all of them use some form of QB desktop (various versions). With the latest update of 6.10.5. I noticed that I get the attached error when printing to the remote printer out of QB. If I print to a pdf, I can open up the pdf and print that to remote utilities. This is my workaround but it's pretty annoying when I was used to it always working. TIA
Attached Files

Eric Pallozzi, User (Posts: 3)

Mar 11, 2019 8:51:16 pm EDT

Support level: Free or trial
I don't know if this is a complete fix but I went to the properties in the Remote utilities printer on the host and set all permissions to allow. Seems to be working for the moment.

Polina Krasnoborceva, Support (Posts: 791)

Mar 12, 2019 8:50:38 am EDT

Hello Eric,

I'm glad to hear you figured out the issue.

Please let me know if you have more questions.

* Website time zone: America/New_York (UTC -4)

This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.