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Viewer v6.5.0.8 gets detected as a trojon

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Ashley Griffin, User (Posts: 61)

Feb 08, 2017 2:13:44 pm EST

Hi

Windows 7 64bit, when i run the viewer and Security Essentials does a scan (of the running process), it detects the viewer.exe as a Trojan virus (Trojan:Win32/Rundas!plock)

I assume (and hope) this is incorrect?

Conrad, Administrator (Posts: 2558)

Feb 08, 2017 2:43:54 pm EST

Hello Ashley,

Yes, we are aware of that. It was reported in this thread and some tickets. We are in conversation with Microsoft - they are responsive but looks like the issue is back after yesterday's successful attempt to eliminate it.

We'll keep trying to make Microsoft resolve this asap. Sorry for any inconvenience.

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Ashley Griffin, User (Posts: 61)

Feb 08, 2017 3:45:59 pm EST

Support level: Free or trial

Thanks, i assumed it would be something like that, thought i would bring it up though...

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