Viewer v6.5.0.8 gets detected as a trojon

Links used in this discussion

Ashley Griffin, User (Posts: 61)

Feb 08, 2017 2:13:44 pm EST


Windows 7 64bit, when i run the viewer and Security Essentials does a scan (of the running process), it detects the viewer.exe as a Trojan virus (Trojan:Win32/Rundas!plock)

I assume (and hope) this is incorrect?

Conrad, Support (Posts: 2400)

Feb 08, 2017 2:43:54 pm EST

Hello Ashley,

Yes, we are aware of that. It was reported in this thread and some tickets. We are in conversation with Microsoft - they are responsive but looks like the issue is back after yesterday's successful attempt to eliminate it.

We'll keep trying to make Microsoft resolve this asap. Sorry for any inconvenience.

Ashley Griffin, User (Posts: 61)

Feb 08, 2017 3:45:59 pm EST

Thanks, i assumed it would be something like that, thought i would bring it up though...

* Website time zone: America/New_York (UTC -4)

This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.