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Portable Viewer flagged as Trojan: Win32/Rundas!plock

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Conrad, Support (Posts: 2934)

Feb 10, 2017 5:03:19 pm EST

Hello Bart,

Glad to hear the issue is resolved and thanks for sending a false positive report to Microsoft.

Michel Poirier, User (Posts: 7)

May 22, 2017 8:38:31 am EDT

Support level: Endpoint

Same thing happening this morning on MSE Win7.
Detected: Trojan:Win32/Rundas.A
Recommended delete immediately.
Element:
file:C:\Program Files (x86)\Remote Utilities - Viewer\rutview.exe

Josh M, Support (Posts: 11)

May 22, 2017 10:39:59 am EDT

Support level: Free or trial

Hello Michel,

Thanks for the Report. We've reported the issue to Microsoft, they usually resolve false positives in a day or two. If you still have problems after an update or with the other RU modules. Feel free to notify us again.

Michel Poirier, User (Posts: 7)

May 22, 2017 10:45:22 am EDT

Support level: Endpoint

Houps! sorry forgot to say. Event if it says "Quarantine"
The Viewer still works as normal.

Thanks for the response.

Josh M, Support (Posts: 11)

May 22, 2017 10:54:46 am EDT

Support level: Free or trial

No problem. Even if the file just gets quarantined, it still qualifies as a false positive. Make sure you update your windows defender and the issue should be resolved. Let me know if it still persists.

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