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RUT Download Failure

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john kumpf, User (Posts: 39)

Jun 30, 2015 8:21:29 pm EDT

One workaround is to zip the file with encryption with a password as i explain in a related post in this forum here:
http://www.remoteutilities.com/support/forums/messages/forum5/topic403/message2096/#message2096

Conrad Sallian, Administrator (Posts: 1439)

Jul 01, 2015 1:29:37 pm EDT

Hello John,

Thank you for the detailed workaround. However, we need to resolve the cause, not the effect :) And we are doing this currently, by contacting Symantec and Google.

Symantec has already responded that they fixed the false positive and the results will take effect within 24 hours.

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john kumpf, User (Posts: 39)

Jul 01, 2015 5:43:02 pm EDT

conrad, pm me.
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