Community

Chatbox on top

harshit, User (Posts: 6)

Dec 08, 2014 1:54:42 am EST

I would like to see the remote chatbox on top of every window. Right now, user has to open window to view the chat message. So, it will be better when i send message on chat, then the chat window should appear on top of every window like media player, RDP, or any other software.

Thanks

Conrad Sallian, Support (Posts: 2420)

Dec 08, 2014 5:27:27 am EST

Hello,

I moved this topic to Feature requests forum.

In previous versions the chat window used to pop up whenever a new message came in. Many users actually requested to fix that and make the chat window a normal window that only blinks on the toolbar when new message arrives. Here's what they wrote, for example:

"start typing something in a document or browser and let a customer send a chat message to you, ur cursor will be in the chat window interrupting your typing."

harshit, User (Posts: 6)

Dec 08, 2014 7:06:09 am EST

Support level: Basic

If the remote host is watching any video or if have took the remote system on RDP and when i sends any message through chatbox, then user doesnot know about the reception of the message i sent because it remains hidden in back.

So, better if any chatbox in the side of the screen must appear with the message i sent as happened in other remote viewing softwares. This way, it doesn't interrupt the remote host & the message will be visible to the remote user also.

Anton Kalugin, User (Posts: 210)

Dec 08, 2014 9:35:20 am EST

Support level: Basic

Hello harshit,

Thank you for your suggestion.

We will consider adding this feature as an option. So user will be able to enable/disable it depending on the desired behavior.

Don't hesitate to ask me, if you have any questions.

Submit a reply

^* Website time zone: America/New_York (UTC -5)